What differentiates exceptional administrators from the rest of the crowd? What does it take to be a star-administrator? This course gives essential and in-depth practical techniques that will enable participants to excel at their workplace and instils participants with multi-disciplinary best practices and assist them in being a better business writer and a master communicator.
The Enabled Administrative and Office Management Professional Course focuses on the importance of providing exceptional internal and external customer service with lasting resultant impact. Moreover, the topics and discussions are centred around the effects of stress at the workplace and on ways to turn stress into an advantage. Participants will also be introduced to concepts of mastering effective usage of time and inevitably enhance their productivity and lower stress levels. The carefully curated agenda also covers topics such as efficient organizing skills, effective time management, organizing effective and professional meetings and more
Course Methodology: This course uses interactive group and individual exercises, role plays and discussions. Inter-group discussions to share working experiences are also an important ingredient in the process. Skills are introduced and revisited at regular intervals throughout the course to facilitate reinforcement and to help participants remember them. The course also uses several self-assessment exercises to pinpoint areas of strengths and improvements as well as action planning to ensure practical implementation of the learning objectives.
